Cloud Voice

Radiance Calling Plan – Stay connected with a single number

Radiance Calling Plan

A calling service that connects Microsoft Teams to the local Public Switched Telephone Network (PSTN) to allow Teams users to make, receive and transfer calls to and from landlines and mobile phones.

Experience the full potential of Microsoft Teams. Putting together the best of Microsoft’s cloud collaboration tools combined with Radiance voice and network service expertise!


  • A Unified Collaboration Experience – Stay connected with chats, calls and meetings in a simple effortless way
  • Deployment Made Easy – We’ll help you at every stage of your migration, from consulting and design to deployment management as well as a comprehensive support
  • Significant Cost-Savings – 100% cloud-based, no pre-existing infrastructure necessary

Frequently Asked Questions

Is there any contract to the Radiance Calling Plan?

Yes, there is a minimum term of 24 months contract commitment.

Can I add more subscribers if there are staff who just join the company?

Yes. Radiance Calling Plan is versatile enough for you to add more subscribers during the contract period. You must maintain the same number of users during the duration of the contract period.

Can I retain my existing number?

Radiance Calling plan comes with full number portability that will allow you to retain your existing phone number. As such, you get a peace of mind with zero impact to business operations.

Can I use this service when I travel overseas? Any additional charges?

Yes. You can continue to use this services when overseas as long as you have a internet connection. You can call a Singapore local number at local charges. For calls to other countries, you need to pay for the lower IDD charges based on the IDD rates provided.

Does this service support Call Recording?

No. At this moment, you will not be able to record calls.

What is the minimum requirement needed if I want to apply for this service?

You will need Microsoft Enterprise Plan E3 with add on Microsoft Phone System or Enterprise E5 Plan. We recommend that you evaluate Microsoft M365 Enterprise E3 and E5 for the best of Windows 10, Office 365, and Enterprise Mobility + Security.

Radiance Communications Pte Ltd

6 Serangoon North Ave 5,
#03-16 Singapore 554910

NxGen Malaysia Sdn. Bhd.

Lot No. 8F-02, 8th Floor,
Tower 1 @ Puchong Financial Corporate Centre (PFCC),
Jalan Puteri 1/2, Bandar Puteri Puchong, 47100 Puchong,
Selangor Darul Ehsan

+603 8601 6888

(General & Marketing Enquiries)

+603 8601 6800

(Service Hotline)