Privacy Policy

This privacy policy (this “Policy”) sets out how Radiance Communications Pte Ltd (“Radiance”) uses and protects any information that you give when you use this website,, (this “Website”).

Radiance is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this Policy.

Radiance may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are aware of any changes.

If you choose to visit this Website, your visit and any dispute over privacy is subjected to this Policy and our Website Terms of Use.

1. Collection Of Surfing Information

This Website may place a “cookie” in your browser file. The cookie itself does not contain personal information, although it will enable us to relate your use of this Website to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. You can configure your web browser to refuse cookies, to delete cookies, or to be informed if a cookie is set.

2. Use, Retention & Disclosure Of Personal Data

2.1. Use

All personal data, when collected, will be used and processed fairly and lawfully while in our possession or custody according to this Policy. We collect only the necessary personally identifiable information for the sole purpose of registering a user for our newsletter and also for our in-house marketing campaigns (opt-in). Such personal data will not be used for any new purpose unless consent is given from the user. If you do not want your information to be used, please do not provide us the information.

2.2) Retention

We do not keep personal data for longer than is necessary for those purposes for which they have been collected. We also have guidelines and procedures governing the destruction of personal data that are no longer required to fulfill the identified purposes.

2.3) Disclosure

We will also not disclose, share, transfer, sell or rent personally identifiable information to any 3rd party. While we do not send unsolicited marketing email to our users, we send occasional emails on special promotions. Users may opt-out of receiving these communications by replying to the email with “unsubscribe” in the subject header.

2.4) Collecting Domain Information

We also collect domain information (e.g. IP address and referring URLs) as part of our analysis of the use of this Website. This data enables us to become more familiar with which customers visit this Website, how often they visit and what parts of this Website they visit most often. This information will be used to improve our web-based offerings. This information is collected automatically and requires no action on your part. We do not tie personal data to domain information, except as necessary to prevent abuse or fraud on this Website.

2.5) Use of Photograph/ Video

We reserves the right to use any photograph/ video taken at any event organised or sponsored by Radiance, without the expressed written permission of those included within the photograph/video. Radiance may use the photograph/ video in publications or other media material produced, used or contracted including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc.

Any person desiring not to have their photo taken or distributed must contact in writing of his/ her intentions and include a photograph within a week from the date of event. We will then use the photo/video for identification purposes and will hold it in confidence.

3. Safeguards

We have put in place appropriate security safeguards to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage.

Only authorised personnel have access to our systems. Consultants, contractors or other temporary employees do not have access to the data.

4. Links

We are not responsible for the contents or operating procedures of other websites shown in the links on this Website. This Policy applies solely to information collected by us.

5. Contact Us

If you have any questions regarding this Policy, please contact us at:

Enquiry – Strategic Marketing Department

Radiance Communications Pte Ltd

General Enquiries

Tel +65 6395 2000

Fax +65 6395 2044


Radiance Communications Pte Ltd

1 Serangoon North Ave 5,
#04-01 Singapore 554915

+65 6395 2080

(Marketing Enquiries)

Radiance Converged Communications Sdn. Bhd.

Lot No. 8F-02, 8th Floor,
Tower 1 @ Puchong Financial Corporate Centre (PFCC),
Jalan Puteri 1/2, Bandar Puteri Puchong, 47100 Puchong,
Selangor Darul Ehsan

+603 8601 6888

(General & Marketing Enquiries)

+603 8601 6800

(Service Hotline)