Secure Remote Work MADE EASY

Radiance Communications extends the Microsoft Teams experience with Radiance Calling Plan.

Collaborate in the Cloud with Radiance Calling Plan

Putting together the best of Microsoft’s cloud collaboration tools combined with Radiance voice and network service expertise

Radiance Calling Plan (Calling Service)

Complete your solution with Radiance Calling Plan by bringing local Public Switched Telephone Network (PSTN) to Teams users.

Teams’ users can make, receive and transfer calls from landlines and mobile phones.

Experience the full potential of Microsoft Teams.

Features and Benefits

Collaborate with Calling Through Microsoft Teams

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Unified Collaboration Experience

Stay connected with chats, calls and meetings in a simple effortless way

Maximize the benefits from Microsoft Office 365’s suite of collaboration tools

Significant Cost Saving

100% cloud-based, no additional hardware or software required

Deployment Made Easy

We’ll help you at every stage of your migration, from consulting and design to deployment management as well as a comprehensive support

Business Continuity

Stay connected from home or anywhere with your number travelling with you wherever you go.

Accessible via your Microsoft Teams using your choice of devices either on Wi-Fi or mobile data.

Radiance Calling Plan

Basic Plan Includes

Enablement of PSTN Voice
Fixed Monthly Subscription
Assignment/Provision of DDI Numbers
FREE Outgoing¹ / Incoming Calls
Microsoft Phone System Training

Add-On Services (One-Time Charge)

IVR ²
DDI number porting
Microsoft Teams Adoption Workshop
Microsoft Teams Phones Deployment

Add-On Services (Monthly Subscription Charge)

Microsoft Licenses
Call Recording
Call Reporting & Call Accounting
Cloud Contact Center

Add-On Accessories (One-Time Charge)

Microsoft Teams Certified IP Phones
Microsoft Teams Certified Headsets

¹ Subject to Contact Term and condition / IDD call charges apply
² Interactive Voice Response (IVR) – an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.

Frequently Asked Questions

Is there any contract to the Radiance Calling Plan?

Yes, there is a minimum term of 24 months contract commitment.

Can I retain my existing number?

Radiance Calling plan comes with full number portability that will allow you to retain your existing phone number. As such, you get a peace of mind with zero impact to business operations.

What is the minimum requirement needed if I want to apply for this service?
For Radiance Calling Plan you will need to have one of the following Microsoft 365 Subscriptions and add on Microsoft Phone System or Business Voice (fewer than 300 in the Organization):
  • Microsoft 365 Business Basic
  • Microsoft 365 Business Standard
  • Microsoft 365 Business Premium
  • Microsoft 365 F1
  • Microsoft 365 F3
  • Office 365 F3
  • Microsoft and Office 365 Enterprise E1 or E3
  • Microsoft 365 and Office 365 Education A1 or A3
  • Microsoft 365 and Office 365 Government G1 or G3
  • Microsoft 365 Nonprofit Business Basic
  • Microsoft 365 Nonprofit Business Standard
  • Microsoft 365 and Office 365 Nonprofit E1 or E3
Can I use this service when I travel overseas? Any additional charges?
Yes. You can continue to use this services when overseas as long as you have a internet connection. You can call a Singapore local number at local charges. For calls to other countries, you need to pay for the lower IDD charges based on the IDD rates provided.
Can I add more subscribers if there are staff who just join the company?
Yes. Radiance Calling Plan is versatile enough for you to add more subscribers during the contract period. You must maintain the same number of users during the duration of the contract period.

Get Radiance Calling Plan today

Simply complete the form and we’ll reach out to you.

Terms & Conditions

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Radiance Communications Pte Ltd

1 Serangoon North Ave 5,
#04-01 Singapore 554915